Refund policy
Return & Refund Policy – [Your Brand Name]
Last updated: 2025-10-15
We want you to be happy with your purchase! Please read our return and refund policy carefully.
1. Eligibility for Returns
Returns are accepted only if:
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You received the wrong item, size, or color, or
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The product is defective or damaged.
For all other returns, we do not cover return shipping — customers are responsible for the cost of sending items back.
Important: All returned items must be unworn, unwashed, and in their original condition with tags attached.
2. How to Return
To return an item, please contact us at 2DAY within 7 days of receiving your order.
Include your order number and reason for return. We’ll provide instructions for sending your item back.
3. Refunds
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Refunds will be processed once we receive and inspect the returned item.
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Refunds will be issued to the original payment method.
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Shipping costs are not refunded, except when the item received was wrong or defective.
4. Exchanges
We do not offer direct exchanges.
To exchange an item, please return the original item and place a new order.
5. Lost or Damaged Shipments
If your order is lost or damaged during shipping, contact us within 7 days of delivery at team@2day.clothing. We will assist you with a replacement or refund.
6. Contact Us
For questions regarding returns or refunds, contact us at:
📧 team@2day.clothing